FAQs

Common queries we optimize by customers view

The person will know that the text message came from you if:

  • You send a text message from your personal mobile number and the recipient has already added you to his phone’s contact list.
  • You send a text message from your dedicated number and the recipient has already added you to his phone’s contact list.
  • You send a text message from a Sender ID – your company’s name.
  • If none of the above is the case, we recommend adding your name into the SMS body.

You can receive replies and incoming SMS from your clients.

  • If you use a share reply number, you can only receive replies to the messages you have sent earlier. All replies will be displayed in SMS Chat.
  • If you have purchased a dedicated number, your clients can contact you whenever they need. All incoming messages will be displayed in SMS Chat. You can send and receive SMS using a dedicated number.
  • You can buy a dedicated number here.

These options are available from CallerNumber/SenderID services

  • First logon to your account
  • Goto CallerNumber Tab request for “SenderID” if you already purchased a caller number
  • If you din’t purchase a caller number, you must purchase it first
  • Every caller number (a didicated virtual number) is linked up with didicated SenderId
  • Follow the options accordingly

Yes FlashText (FT) provides this feature along with different timezones

FT provided a options called “Add Funds” using this option you may topup funds to wallet, where we allow different cards (debit/credit) like VISA/MASTER, JCB, American Express etc.

We happy to help to always, customer satisfaction is highly important to us. Please mail us at support@flashtext.com

Happy to Assist

You din’t see relevant query  what you are expecting? then please contact our support team anytime via email : support@flash-text.com , we are very happy to assist loving valuable customers.

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